Terms of Service

These Terms of Service govern your use of www.playfulaccessories.com. Sales of products are governed by our Terms & Conditions.

1. Use of the website

You may use the website for personal, non-commercial browsing and shopping. You must not:

 use the website for unlawful purposes;

 copy, scrape, harvest or commercially exploit website content;

 interfere with website security or operation;

 introduce viruses, malware, harmful code or spam;

 attempt unauthorised access to accounts, systems or data;

 impersonate another person; or

 use the website in a way that damages Playful Accessories, other users or third parties.

2. Account security

If accounts are available, you are responsible for keeping login details secure and for activity under your account. Tell us immediately if you suspect unauthorised use.

3. Intellectual property

Website content, including product designs, photographs, text, graphics, logos, illustrations, videos, brand names, product names, collection names and layout, belongs to us or our licensors. You may not reproduce, modify, distribute, sell or commercially exploit content without written permission.

4. Product and editorial content

Website content is provided for general information and shopping support. Our editorial, styling, material and care content is intended to help you understand the product world; it is not medical, safety or allergy advice.

Unless expressly stated on a product page and supported by appropriate verification, we do not claim that products are hypoallergenic, medical-grade, nickel-free, waterproof, latex-free, non-toxic, sustainable, recycled or recyclable.

If you have a material sensitivity, allergy or concern about skin contact, check the product page and contact us before ordering.

5. User content

If you tag us, submit reviews, upload content or send testimonials, you confirm that the content is yours or that you have permission to share it. You must not submit content that is unlawful, infringing, abusive, misleading, obscene, discriminatory, harmful or contains another person's private information without permission.

Where you consent or where otherwise lawful, we may use user content for Playful Accessories marketing, social media, website, lookbook or editorial purposes. We may remove or decline to publish user content at any time.

6. Third-party links and services

The website may link to third-party websites or use third-party tools such as payment providers, analytics, social media, maps, video embeds, stockist links or customer-support tools. We are not responsible for third-party sites or services.

7. Availability and changes

We aim to keep the website available, but we do not guarantee uninterrupted or error-free access. We may suspend, withdraw or change any part of the website at any time.

8. Privacy and cookies

Our use of personal information is explained in our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookies Policy.

9. Liability

Nothing in these Terms of Service excludes liability where it would be unlawful to do so. We are not responsible for losses caused by your misuse of the website, events outside our reasonable control, third-party services, or temporary unavailability of the website.

10. Governing law

These Terms of Service are governed by the laws of England and Wales, subject to any mandatory consumer rights that apply where you live.